Please read these terms of service carefully before using our Services.
1. INTRODUCTION
1.1. SKILLSETTER LTD (Skillsetter, we or us) is a company offering online services and materials helping to get new skills in a thriving industry.
1.2. These Terms of Service are entered into with SKILLSETTER LTD, legal entity incorporated under the laws of Cyprus, registration number: HE 421968, address: 28 Oktovriou, 367, MEDITERRANEAN COURT, Floor 1, Flat/Office A5, 3107, Limassol, Cyprus, CIF/NIF 10421968R, VAT ID: CY10421968R.
1.3. Your relations as User of this website https://coursby.com (Site) with Skillsetter are governed primarily by these Terms of Service (Terms), together with our Privacy Policy and other relevant policies / separate agreements.
1.4. These Terms constitute a valid enforceable agreement with us, and, by using this Site, you accept these Terms. You may wish to save a copy of these Terms for further reference. It is important that you understand the contents of these Terms. Please contact us at support@coursby.com if you have any questions about the Terms. If you do not agree with this Terms, do not use the Site and/or the Service. If you use the Site and/or the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.
1.5. We may amend these Terms from time to time. Such amendments become effective once published on the Site without any prior notice. We may notify (but not obliged) you via email or otherwise of the upcoming modification to these Terms from time to time. We encourage you to review these Terms regularly.
1.6. If any part of these Terms is found to be invalid according to any applicable regulation or decision of a relevant authority, such part shall be severed so that the remainder of the Terms remain unaffected and apply to the fullest expend permitted.
THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST Skillsetter. PLEASE READ THEM CAREFULLY, THEY ARE SET OUT IN CLAUSE 11; THEY AFFECT YOUR LEGAL RIGHTS. THE TERMS OF THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER ARE NOT APPLICABLE IF YOU RESIDE IN A COUNTRY IN WHICH THE LEGAL SYSTEM DOES NOT RECOGNISE SUCH ARRANGEMENTS. HOWEVER, ARBITRATION AGREEMENT AND CLASS ACTION WAIVER SHALL ALWAYS APPLY TO THE EXTENT PERMITTED BY YOUR LAW SYSTEM, AND ANY DOUBTS REGARDING THEIR APPLICABILITY SHALL BE INTERPRETED FOR THE BENEFIT OF THEIR APPLICABILITY.
2. SERVICES
2.1. Skillsetter offers different types of products and services, including online courses, videos, textual and graphic content, interactive content, and other content and services (Services). Services are provided for learning and skill development. Availability may vary by plan, region, device, and version, and we do not guarantee that any specific course, feature, or content will remain available.
2.2. Services are provided on a paid subscription basis. In most cases, the Services are organized into separate courses (separately, a Course). Your subscription grants access to one or several Courses depending on the plan you choose.
2.3. Certain Services may be provided for free (whether as part of promotional activities or otherwise). Skillsetter may change the pricing or availability of particular Services without prior notice. For example, some contents making part of a specific Course may be updated to include new materials or be deleted permanently. For the avoidance of doubt, free Services are provided on a no-refund basis whatsoever.
2.4. Access to Services is granted individually and cannot be transferred to any other person unless previously agreed with Skillsetter. You may not share your credentials (i.e., your login and password) with other persons. We may monitor the use of your credentials and suspend or terminate your account if we believe that they are used in breach of these Terms.
2.5. Skillsetter may discontinue any Course. If such discontinuation may concern you, we will notify you in advance.
2.6. Skillsetter is not an accredited educational institution and does not provide professional training courses authorized by the National Qualifications Authority. Skillsetter does not provide any academic grades, credits, or similar confirmation of successful completion of the Courses. This means that educational institutions are not obliged to consider your completion of the Courses. Accordingly, Skillsetter is not obliged to obtain any academic recognition or certification of the contents of the Services. Moreover, learning outcomes depend on your individual effort, experience, and context, and we do not guarantee specific results.
2.7. Skillsetter seeks to ensure uninterrupted access to the Services. If you cannot access the Site or use its Services for a period of time exceeding 24 hours due to our failure, you may obtain an extension of access to the Site or Services for a reasonable period of time. In such case, please contact us and explain your issue in detail.
2.8. The Services may rely on, integrate with, or link to third-party services, which have their own terms and privacy practices. We do not control third-party services and are not responsible for any resulting loss or damage, except as required by law.
3. REGISTRATION AND ACCOUNT
3.1. To use Services, you need an account with Skillsetter. Skillsetter will create your account, but you will need to complete registration by confirming your email and setting up a new password. Please note that You are responsible for all activity under your account. Keep your credentials confidential and use a strong password. We are not responsible for any loss or damage arising from unauthorized use of your credentials.
3.2. You have to be 18 years or more to get your account registered. If the age of majority is different in your jurisdiction of residence, you have to reach such respective age of majority (but at least 18 years) to complete your registration. If you are under the age of 18 and / or have not reached the age of majority in your jurisdiction, you shall obtain consent for such registration and use of our Services from your parents / tutors / trustees or persons replacing them in order to register an account with the Skillsetter Information System.
3.3. If you are limited legally (for reasons other than not reaching the age of majority): (a) in your rights to enter into contracts; and/or (b) in your capacity to enjoy your other civil rights, you may not get the account with Skillsetter and your previous registration will be terminated and your account deleted.
3.4. You do not have to possess any specific education or training to use the Services or enroll in a Course.
3.5. Skillsetter reserves the right to suspend or terminate your account without explaining reasons and with immediate effect in case we detected violations of these Terms or in any other cases stipulated by the applicable legislation.
4. PAYMENTS AND REFUNDS
4.1. Current prices, plan features, and billing periods are shown on the Site, at checkout and in your account. These details, together with our Subscription Terms, govern recurring payments, renewals, trials, and cancellation rights. The prices of the products are expressed in EUR, USD or your local currency and they may include VAT or not, depending on the applicable legislation. The prices may be updated anytime, at Skillsetter's discretion.
4.2. Skillsetter accepts wire transfers and credit cards as the main payment methods. Depending on your location and other factors, you may be able to: (a) use additional payment solutions; (b) pay for the Services in installments.
4.3. You may be charged in EUR, USD, or your local currency. Skillsetter does not charge any additional fees or charges for making payment for the Services, but depending on the payment method you choose, banking or other financial institutions (payment system providers, payment institutions, etc.) may charge a fee for making such a payment. The amount and procedure for establishing these fees is determined independently by banking and other financial institutions and does not depend on Skillsetter.
4.4. By starting a paid plan, you authorize recurring charges to your saved payment method at the disclosed price and billing period until you cancel. To avoid being charged you must affirmatively cancel your subscription at least 24 hours before the end of the trial or then-current subscription period. You allow us and our processor to store and update your payment method and to retry failed charges. We engage third-party payment processors to process payments. You authorize us to supply your payment details to a third-party payment provider for processing your payments. We may change the third-party payment processors. Accordingly, some payment methods may be added or become unavailable from time to time. Please note that Skillsetter is not a payment institution, and we do not process your payments on our behalf.
4.5. We make no commitment that any price, feature, or plan will remain available in the future, and we may discontinue or change them at any time.
4.6. The purchases of the Services are non-refundable unless otherwise required by the applicable law in your jurisdiction or stated in these Terms, or a limited guarantee that we expressly advertise for a specific plan or promotion. Any voluntary or goodwill refund does not create a continuing right to refunds in the future. Renewal payments are not refundable unless required by law. If you do not wish to renew, cancel before the next billing date.
4.7. Access to paid courses and materials is available while your subscription is active or, for fixed-term or one-time purchases, for the duration shown at checkout. If a subscription ends, is suspended, or payment fails, access to paid content may cease until reinstated.
4.8. Where offered, we disclose the length, the conversion date, and the post-trial price. Unless you cancel before the trial ends, your payment method will be charged on conversion. Trials are intended for new customers unless we state otherwise.
4.9. You may cancel your subscription at any time by emailing support@coursby.com from your registered account address or, where available, through any in-product cancellation option we provide.
4.10. Unless we state otherwise or applicable law requires an earlier date, cancellation takes effect at the end of your current billing period, and you retain paid access until then. No refunds or credits are provided for partial periods or unused time, except where required by law.
4.11. If you are a consumer in the European Union or the United Kingdom, you may have a 14-day right to withdraw from your initial subscription purchase. By starting to access any paid content or features during this period (for example, streaming a lesson, downloading materials, or using subscriber-only tools), you request immediate delivery of digital content not supplied on a tangible medium and acknowledge that you lose the withdrawal right once delivery begins. If you do not access paid content within 14 days, you may withdraw within that period; we'll confirm by email and refund any payment as required by law. This does not affect any non-waivable consumer rights and does not apply to renewals or subsequent billing periods.
4.12. If your subscription is terminated, automatic renewal stops as of the termination date and amounts already due remain payable. If access is suspended or terminated for your breach, payment abuse, chargebacks, subscription evasion, or non-payment, fees already paid are non-refundable and we do not credit unused time, except where required by law.
4.13. If a charge fails, we may retry, prompt you to update your payment method, suspend or downgrade access until payment succeeds, or terminate your subscription. You remain responsible for amounts due for the current term.
4.14. If you believe there is a billing error, email support@coursby.com and we may investigate and correct any verified mistake. We are not responsible for errors caused by payment providers or marketplaces. If you file a chargeback, we may suspend the account while the dispute is reviewed. Submitting false or bad-faith chargebacks may be treated as payment abuse, to the extent permitted by law.
5. OBLIGATIONS OF THE USER. PROHIBITED CONDUCT
5.1. When using the Services, you are obliged: (a) to keep your account credentials confidential, not to share them with other persons; (b) to inform us about any account security breaches; (c) to comply with the limitations related to Intellectual Property Rights; (d) to settle the invoices in due course; (e) not to use the Services for prohibited purposes and/or in breach of these Terms; (f) not to engage in unsolicited or unauthorized advertising, not to upload promotional material, unsolicited correspondence, spam or any other commercial solicitation; (g) to dedicate a required amount of time to complete the Course.
6. INTELLECTUAL PROPERTY RIGHTS AND PERMITTED USE
6.1. Skillsetter is the sole legal and beneficial owner of and/or has active license (as applicable) to any intellectual property rights to the contents published on the Site, whether protected under copyright laws or otherwise and unless expressly stated otherwise (Intellectual Property Rights). They include all Skillsetter's materials, programs, trade secrets, trademarks, patents, designs and any other intellectual property rights in accordance with applicable local, EU and international laws and treaties. No part of Skillsetter's products or services may be reproduced and/or disclosed in any way without the prior written consent of Skillsetter.
6.2. Skillsetter provides you with a non-exclusive and non-transferable license to use its Services (including related contents) for non-commercial purposes. The scope of such a license is limited to educational purposes. In particular, it means that you may not copy, reproduce, decompile, or reverse engineer the Site's contents unless it is required to complete your assignment and/or further your educational practices related to the Courses. Additionally, you may not share these contents with any third person.
6.3. When using the Services, you may create your own content (including homework, team assignments, quizzes, or communication with other users and instructors). You retain full ownership over such contents. However, such contents may not include the contents protected by the Intellectual Property Rights, and if such contents include our protected contents, it is considered as protected by the Intellectual Property Rights. For example, you retain all rights to your notes made when using the Services, but you do not become the owner of the presentations or videos used as the basis for your notes.
6.4. The content on the Site and/or Services may not be copied, assigned, transferred or otherwise used for commercial or other purposes. The use of trademarks and logos on the website is possible only with the prior written permission of the Skillsetter, and the use and distribution of image materials (including images, text, page layout or format) on the website is possible only with the prior written permission of the Skillsetter.
6.5. Your non-compliance with the provisions of this clause may result in the immediate termination of your account. Apart from that, Skillsetter may seek recovery of its damages and losses (including consequential losses) which arose from your breach of the provisions of these Terms related to the Intellectual Property Rights.
6.6. You grant Skillsetter a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, format, adapt, translate, display, and distribute your User Content as necessary to operate, provide, maintain, protect, develop, and improve the Service and to comply with applicable law or legal requests. This license continues for so long as your User Content is stored on or used through the Service and for a reasonable backup or legal-retention period thereafter. For the purposes of these Terms, "User Content" means any content you submit, upload, post, transmit, or otherwise make available through the Service, including text, files, images, messages, assignments, forum posts, and feedback.
6.7. You are responsible for your User Content and for ensuring that it complies with law and these Terms. Do not submit: (1) unlawful, infringing, deceptive, defamatory, harassing, hateful, discriminatory, sexually explicit or exploitative content, or content that violates privacy or publicity rights; (2) malware, spyware, or code that may harm or interfere with the Service; (3) others' personal data unless you have a lawful basis and authority and submit only what is necessary; or (4) health, biometric, or other sensitive data unless expressly requested and permitted by law. We do not actively monitor all User Content and are not responsible for what others post. You understand that using interactive areas is at your own risk.
6.8. You represent and warrant that: (1) you own or have all necessary rights and permissions to submit and license your User Content as described here; (2) your User Content and use of the Service will not violate law or others' rights; and (3) your account information is accurate and kept current.
6.9. We are not obligated to store, maintain, or return any User Content. We may delete content at any time and impose storage, file-size, or retention limits. You are solely responsible for keeping backup copies of anything you wish to retain. Content you post in public or community areas may be visible to others and may be cached or copied. Such information is not confidential, and you are responsible for what you choose to share. We are not responsible for any use, republication, or misuse of such content by others.
6.10. The Service may include or link to third-party libraries, frameworks, or content provided under their own licenses. Where a third-party license expressly governs a component, that license controls your use of that component. We may provide notices or acknowledgments in the Service. If you send suggestions, ideas, or proposals, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, including to develop and improve the Service.
6.11. No additional rights or licenses are granted by implication, estoppel, or otherwise. We may revoke any license granted under these Terms at any time where we believe there is a breach or risk to the Service or others.
6.12. We respect intellectual property rights and expect users to do the same. We may, at our discretion, remove or restrict access to content alleged to infringe another's copyright and may suspend or terminate accounts in appropriate circumstances.
7. AI FEATURES & OUTPUTS
7.1. You retain ownership of the content you provide to AI features ("inputs") and are responsible for ensuring it does not include others' personal, confidential, or sensitive data.
7.2. Subject to these Terms, you receive a personal, non-exclusive, non-transferable, worldwide license to use the generated outputs for your own non-commercial learning.
7.3. We and our licensors retain all rights in the underlying systems, models, templates, data, and course materials used to generate outputs. No rights are granted to those components beyond what is needed to use the Service.
7.4. We may process inputs and outputs to operate, maintain, secure, and improve the Service or develop new features, consistent with these Terms and applicable law.
8. LIMITATION OF LIABILITY AND INDEMNIFICATION
8.1. Skillsetter makes every effort to ensure that the Services are available at all times and that the transmission of data is error-free, but this cannot be guaranteed due to the nature of the internet. Skillsetter will not be liable for the resulting delay or late performance of obligations if the delay or inaction occurs for reasons beyond its control.
8.2. We seek to provide you with the up-to-date and relevant Services. However, Skillsetter does not give any representation or warranty (express or implied) as to the accuracy, completeness and/or relevance of the information provided by Skillsetter (unless stated otherwise). Skillsetter may not be held liable for your reliance on such information, including when deciding based on this information. We do not guarantee that you will be able to apply specific information to specific tasks. Course materials and AI-assisted features are provided for general education and practice only. They do not constitute legal, financial, medical, psychological, or other professional advice. You are responsible for reviewing information and exercising independent judgment before relying on any output, suggestion, or material. Skillsetter is not responsible for decisions or outcomes based on such content.
8.3. The Services are provided on the "as is" basis, and Skillsetter expressly disclaims any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
8.4. It is your responsibility as User to ensure that your computer equipment is compatible with the Site.
8.5. To the maximum extent permitted by law, Skillsetter and our affiliates, officers, directors, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, or data, business interruption, or procurement of substitute services, even if we knew or should have known such damages were possible. In no event shall Skillsetter's total liability exceed the price of the Services paid by you in the previous 6 months.
8.6. You acknowledge and agree that the limitations of liability set forth in these Terms are reasonable and fair.
8.7. You agree to indemnify, defend, and hold harmless Skillsetter from all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in breach of these Terms; (b) your violation of any law or rights of any third party; or (c) your contents, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
9. PRIVACY
9.1. All issues regarding the provision of your personal information are governed by our Privacy Policy, making part of these Terms.
10. GOVERNING LAW
10.1. These Terms of Service and any non-contractual obligations arising out of or in connection with them shall be governed by, and construed in accordance with the laws of Cyprus. Regulation of legal relationship arising from separate contracts or additional agreements that you may enter into with Skillsetter for the provision of a certain type of Services may be carried out under the law of another state at the discretion of Skillsetter.
11. JURISDICTION, ARBITRATION AND CLASS WAIVER
11.1. Any dispute, controversy or claim arising out of or in connection with these Terms of Service, or the breach, termination or invalidity thereof, shall be finally settled by arbitration in accordance with the London Court of International Arbitration Rules by one arbitrator, unless otherwise provided by separate contracts or additional agreements that may be concluded between you and Skillsetter for the provision of certain Services. The seat of arbitration shall be London, United Kingdom. The language to be used in the arbitral proceedings shall be English.
11.2. Neither you nor Skillsetter agrees to any arbitration on a class basis, and the arbitrator shall have no authority to proceed on such a basis. A party may assert a claim or counterclaim only in that party's individual capacity and not as a plaintiff or class member in any purported class proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class proceeding. Under the arbitration agreement, the arbitrator shall not combine or consolidate more than one parties claims without the written consent of all affected parties to an arbitration proceeding.
11.3. By agreeing to the arbitration of disputes as set forth herein, you agree that you are waiving your right to a trial and limiting your right to appeal. You understand that you are waiving your rights to other available resolution processes, such as a court action.
11.4. A court action shall only be possible if the arbitration clause provided by art. 11.1. is considered by a judge as void and inapplicable. In such case, the dispute shall be settled by the competent court of Limassol, Cyprus.
12. SANCTIONS, EXPORT & RESTRICTED USE
12.1. You must comply with all applicable export-control and sanctions laws, including those of the United States, the European Union, the United Kingdom, and any other jurisdiction relevant to your use of the Service.
12.2. You confirm that you: (1) are not located in, ordinarily resident of, or accessing the Service from any country or region that is the subject of comprehensive trade sanctions or embargoes; (2) are not listed on, owned or controlled by, or acting on behalf of any restricted, denied, or sanctioned party; and (3) will not use, export, re-export, transfer, or provide access to the Service on behalf of such parties.
12.3. You may not use, export, re-export, transfer, or provide access to the Service: (1) in or to any sanctioned or embargoed destination; (2) to any sanctioned, denied, or restricted person or entity; or (3) in any manner that circumvents applicable laws or restrictions, including by misrepresenting your location or using VPNs, proxies, or similar tools for that purpose.
12.4. We may perform sanctions, export-control, or location screening and may request information to verify compliance. If we believe your use violates applicable laws or restrictions, or if required by authorities, we may restrict, suspend, or terminate access immediately, without notice. Fees are non-refundable for actions taken to comply with law.
12.5. If you become subject to sanctions or export restrictions, you must stop using the Service immediately and notify us.
12.6. We are not responsible for any unavailability, loss, or cost arising from restrictions, denials, or government actions under export-control or sanctions regulations.
13. OTHER PROVISIONS
13.1. These Terms and all other provisions referenced herein contain the entire agreement between you and Skillsetter regarding the use of the Services.
13.2. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Skillsetter as a result of these Terms or use of the Services.
13.3. Skillsetter shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, spam, or any failure of a computer, server or software, for so long as such event continues to delay our performance.
13.4. Certain links on the Site will let you leave the Site. The linked sites are not under the control of Skillsetter, and Skillsetter is not responsible for the contents of any linked site, or for any content on any downstream websites, or for the privacy policies of such sites.
14. INFORMATION AND CONTACT
14.1. We are constantly concerned about the quality of our Services. Therefore we encourage any feedback. We appreciate your time and effort to communicate to us any suggestion, satisfaction or dissatisfaction related to your experience. If you have any questions, please contact us at: support@coursby.com.